| ID | 161294 |
| Title Proper | Service quality measurement : The case fo railway freight services |
| Language | ENG |
| Author | Mathur (Mukul) ; Shainesh (G.) |
| `In' analytical Note | Vikalpa 25(3) Jul-Sep 2000 pp15-22 |
| Journal Source | Vikalpa 25(3) Jul-Sep 2000 pp15-22 |
| Classification Number | X415 |
| Key Words | Freight services : Railways : Quality measurement ; Quality measurement : Freight services : Railways ; Railways : Freight services : Quality measurement |