| ID | 182287 |
| Title Proper | Customer perception of banking service quality : A study of State Bank of India |
| Language | ENG |
| Author | Verma (D.P.S.) ; Vohra (Ruchika) |
| `In' analytical Note | Journal of Institute of Public Enterprise 23(3-4) Jul-Dec 2000 pp46-54 |
| Journal Source | Journal of Institute of Public Enterprise 23(3-4) Jul-Dec 2000 pp46-54 |
| Classification Number | X62 |
| Key Words | Banks : SBI : Customer satisfaction ; Customer satisfaction : State Bank of India ; State Bank of India : Customer satisfaction |