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ID312911
Title ProperInsight into the internal service quality : Perceptions of bank employees
LanguageENG
AuthorDivya Prabha (D.) ;  Krishnaveni (R.)
`In' analytical NotePrajnan : Journal of Social and Management Science 34(2) Jul-Sep 2005 pp165-174
Journal SourcePrajnan : Journal of Social and Management Science 34(2) Jul-Sep 2005 pp165-174
Classification NumberX62
Key WordsBanks : Internal service quality ;  Perceptions : Bank employees : Internal service quality ;  Service quality : Banks ;  Bank employees : Perceptions : Internal service quality ;  Employees : Banks : Perceptions : Internal service quality