| ID | 324775 |
| Title Proper | Customer satisfaction as a moving target |
| Language | ENG |
| Author | Creeten (Jacques) |
| `In' analytical Note | Financial Express 27 Jun 2007 |
| Journal Source | Financial Express 27 Jun 2007 |
| Classification Number | X5 |
| Key Words | Companies : Customer satisfaction ; Customer satisfaction : Service sector ; Customer satisfaction :Companies |