| ID | 345823 |
| Title Proper | Application of balanced score card method for measuring service productivity in passenger transport industry : Empirical evidence |
| Language | ENG |
| Author | Gurunathan (P.) ; John Manohar (S.) |
| `In' analytical Note | Indian Journal of Transport Management 34(4) Oct-Dec 2010 pp285-311 |
| Journal Source | Indian Journal of Transport Management 34(4) Oct-Dec 2010 pp285-311 |
| Classification Number | X411 |
| Key Words | Efficiency ; Public transport system ; Balanced score card |