| ID | 347627 |
| Title Proper | Reliability of SERVQUAL in the hotel sector of Pune city: An empirical investigation |
| Language | ENG |
| Author | Dandekar-Humnekar (Trupti) ; Phadtare (Milind) |
| `In' analytical Note | ASCI Journal of Management 40(2) Jan-Mar 2011pp60-72 |
| Journal Source | ASCI Journal of Management 40(2) Jan-Mar 2011pp60-72 |
| Classification Number | X9(M32) |
| Key Words | Hotel Industry ; Services sector ; Pune ; SERVQUAL |