ID | 348905 |
Title Proper | Empirical study of evaluation of service quality banking in the Indian context |
Language | ENG |
Author | Jindal (Preeti) ; Vinayak (Ravinder) |
`In' analytical Note | Abhigyan 29(3) Oct 2011pp1-11 |
Journal Source | Abhigyan 29(3) Oct 2011pp1-11 |
Classification Number | X62 |
Key Words | Internet banking ; Customers' perspection ; Service performance ; Service quality ; E-S-QUAL |