| ID | 351883 |
| Title Proper | Technology use in providing services to customers - A comparative study of branches of two banks |
| Language | ENG |
| Author | Reddy (G. Sreenivas) etc. |
| `In' analytical Note | GITAM Journal of Management 10(4) Oct-Dec 2012pp184-193 |
| Journal Source | GITAM Journal of Management 10(4) Oct-Dec 2012pp184-193 |
| Classification Number | X62 |
| Key Words | ICT ; Banking industry ; Customer Services |