ID | 351945 |
Title Proper | Service quality from a resource-nased perspective for innovations in the Indian banking industry |
Language | ENG |
Author | Alam (Masroor) ; Dubey (Suchi) |
`In' analytical Note | ASCI Journal of Management 42(1) Sep 2012pp64-91 |
Journal Source | ASCI Journal of Management 42(1) Sep 2012pp64-91 |
Classification Number | X62 |
Key Words | Service quality ; Banking Service Sector ; SERVQUALINN Model |