ID | 353485 |
Title Proper | Service quality, customer (patient) satisfaction and behavioural intention in health care services: Exploring the Indian perspective |
Language | ENG |
Author | Murti (Arjun) etc. |
`In' analytical Note | Journal of Health Management 15(1) Mar 2013pp29-44 |
Journal Source | Journal of Health Management 15(1) Mar 2013pp29-44 |
Classification Number | L:5 |
Key Words | Patient satisfaction ; Service quality ; Behavioural Intention ; Health Care Service |