| ID | 354503 |
| Title Proper | Costomer satisfaction in the banking sector : A study of SBI and HDFC |
| Language | ENG |
| Author | Gauba (Ritika) ; Mishra (R. C.) |
| `In' analytical Note | Prajnan : Journal of Social and Management Science 42(2) Jul-Sep 2013pp163-184 |
| Journal Source | Prajnan : Journal of Social and Management Science 42(2) Jul-Sep 2013pp163-184 |
| Classification Number | X62 |
| Key Words | State Bank of India ; Customer satisfaction ; Indian banking sector ; HDFC |