| ID | 355471 |
| Title Proper | Innovation in public service delivery : Zero-pendency and daily disposal (ZPDD) initiative in Pune collectorate |
| Language | ENG |
| Author | Mulla (Zubin R.) ; Saini (Gordhan K.) |
| `In' analytical Note | Indian Journal of Public Administration 59(4) Oct 2013pp843-866 |
| Journal Source | Indian Journal of Public Administration 59(4) Oct 2013pp843-866 |
| Classification Number | V2,8 |
| Key Words | Public service delivery ; Zero Pendency and Daily Disposal ; Pune collectorate |