ID | 361343 |
Title Proper | Perceived service quality and customer satisfaction: A missing link in Indian banking sector. |
Language | ENG |
Author | Nambiar (Bindu K) etc. |
`In' analytical Note | Vision : Journal of Business Perspective 23(1) Mar 2019 pp 44-55 |
Journal Source | Vision : Journal of Business Perspective 2019-03 23, 1 |
Classification Number | X62 |
Key Words | Service quality: Customer satisfaction: Banking sector ; Customer satisfaction: Banking sector: Service quality ; Banking sector: Service quality: Customer satisfaction |