ID | 349200 |
Title Proper | Validating service convenience scale and profiling customers : A study in the Indian retail context |
Language | ENG |
Author | Aagja (Jayesh P.) |
`In' analytical Note | Vikalpa 36(4) Oct 2011pp25-50 |
Journal Source | Vikalpa 36(4) Oct 2011pp25-50 |
Classification Number | X9(b1) |
Key Words | Artificial neural networks ; Service convenience ; Validation ; Confirmatory factor analysis ; Cluster analysis |