| ID | 352896 |
| Title Proper | Framework for managing customer knowledge in retail industry |
| Language | ENG |
| Author | Mukherji (Sourav) |
| `In' analytical Note | Management Review (IIMB) 24(2) Jun 2012pp95-103 |
| Journal Source | Management Review (IIMB) 24(2) Jun 2012pp95-103 |
| Classification Number | X:8 |
| Key Words | Knowledge management ; Retail business ; Customer knowledge |