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RAMAPRASAD (M. V.) (1) answer(s).
 
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Factor analysis of life insurance service quality of post office-an application of servqual tool / Ramaprasad (M. V.); Vennam (Upender)   Journal Article
Ramaprasad (M. V.) Journal Article
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Key Words SERVQUAL  ;  Service quality  ;  Post Office  ;  Factor analysis 
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