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ID: 348908

Brand loyalty and satisfaction towards toilet soaps : A study of urban consumers in Warangal district (A. P.) / Sarma (M. S.); Rana Pratap (V.)

Rana Pratap (V.)	Journal Article
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Key Words

Brand loyalty ; Customer satisfaction ; FMCG ; Product attributes ; Toilet soaps

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ID: 322156

Constituent dimensions of customer satisfaction : A study of nationalized and private banks / Mishra (Jitendra Kumar); Jain (Monesh)

Jain (Monesh)	Journal Article
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Key Words

Banks : Customer satisfaction ; Customer satisfaction ; Public sector banks : Customer satisfaction ; Private banks : Customer satisfaction

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ID: 315674

Consumer whiplash / Singhal (Arvind)

Singhal (Arvind)	Journal Article
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Key Words

Consumerism ; Customer satisfaction

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ID: 354503

Costomer satisfaction in the banking sector : A study of SBI and HDFC / Mishra (R. C.); Gauba (Ritika)

Gauba (Ritika)	Journal Article
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Key Words

State Bank of India ; Customer satisfaction ; Indian banking sector ; HDFC

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ID: 350392

Customer expectations and service deliverables : An empirical study of gaps in services offered by ICICI bank in Haryana / Sudesh; Mohan (Chetan)

Mohan (Chetan)	Journal Article
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Key Words

Customer satisfaction ; ICICI Bank

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ID: 352875

Customer satisfaction and role of channel intermediaries in life insurance services: A comparative study / Shukla (Rajeev K.) etc.

Shukla (Rajeev K.) etc.	Journal Article
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Key Words

Bancassurance ; Life Insurance ; Customer satisfaction ; Channel Intermediaries ; Service Offerings

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ID: 354243

Customer satisfaction towards innovaive retail marketing strategy of Kerala state co-oprative consumers' federation / Veerakumaran (G.); Viswan (Aswathy K.)

Veerakumaran (G.)	Journal Article
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Key Words

Consumers ; Cooperatives ; Customer satisfaction ; Retail stores ; Scaling techniques

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ID: 316664

Customer-made / Singhal (Arvind)

Singhal (Arvind)	Journal Article
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Key Words

Customer satisfaction ; Consumerism : Customer satisfaction

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ID: 353448

Exploratory study of customer satisfaction of Tata-Walky / Tiwari (Pratiksha)

Tiwari (Pratiksha)	Journal Article
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Key Words

Customer satisfaction ; Wireless Local Loop (WLL) ; Re-patronage intentions

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ID: 349393

Ground reality of microfinance customers : A study of satisfaction levels in Andhra Pradesh and Orissa in India / Bihari (Suresh Chandra)

Bihari (Suresh Chandra)	Journal Article
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Key Words

Customer satisfaction ; Micro Finance Institutions ; BISWA

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ID: 352883

Impact of customer service and value creation on customer satisfaction in modern Indian retailing: A clue to the global retailer / Roy (Rajib)

Roy (Rajib)	Journal Article
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Key Words

Customer Service ; Value creation ; Customer satisfaction ; Multiple Regression Model ; Measurement scale

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ID: 352159

Impact of market orientation on business performance: Role of employee satisfaction and customer satisfaction / Jyoti (Jeevan); Sharma (Jyoti)

Jyoti (Jeevan)	Journal Article
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Key Words

Customer satisfaction ; Business Performance ; Employee Satisfaction ; Market Orientation

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ID: 352577

Income effect on customer satisfaction for corporate hospitals services - An empirical investigation / Shukla (Rajeev K.) etc.

Shukla (Rajeev K.) etc.	Journal Article
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Key Words

Customer satisfaction ; Indian Health Standards

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ID: 348925

Information asymmetry and customer satisfaction : Insights from bank borrowers in rural India / Singh (Tejinder)

Singh (Tejinder)	Journal Article
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Key Words

information asymmetry ; Customer satisfaction ; Rural banking system ; Rural credit markets

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ID: 323153

Is customer delight a viable goal? / Anantharaman (S.)

Anantharaman (S.)	Journal Article
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Key Words

Customer satisfaction

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ID: 324962

Relying on the stamp of quality / Rao (Bhanoji)

RAo (Bhanoji)	Journal Article
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Key Words

Customer satisfaction ; Management : Customers satisfication

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ID: 355169

Service quality and re-visit intention: A comparative study of charitable and corporate hospitals / Saini (Gordhan K.); Matta (Jasmeet K.)

Matta (Jasmeet K.)	Journal Article
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Key Words

Health Care ; Service delivery ; Customer satisfaction ; Service quality ; Re-Visit Intention

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