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ID: 348905

Empirical study of evaluation of service quality banking in the Indian context / Vinayak (Ravinder); Jindal (Preeti)

Jindal (Preeti)	Journal Article
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Key Words

Internet banking ; Customers' perspection ; Service performance ; Service quality ; E-S-QUAL

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ID: 352884

Empirical study on the preference and satisfaction for the pre-paid and post-paid cellular subscribers / Mishra (Richa)

Mishra (Richa)	Journal Article
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Key Words

Service quality ; Difference in Customers based on contract ; Prepaid and Post Paid ; Data Mining solution ; Cellular service provider ; Customer Satisfaction Indicators

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ID: 354718

Exploring competitiveness of the Indian health sector: A service quality perspective / Bhardwaj (Siddharatha S.); Chawla (Komal)

Bhardwaj (Siddharatha S.)	Journal Article
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Key Words

Accessibility ; Service quality ; Service Bonding ; Ambience ; Customization ; Competence

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ID: 350380

Factor analysis of life insurance service quality of post office-an application of servqual tool / Ramaprasad (M. V.); Vennam (Upender)

Ramaprasad (M. V.)	Journal Article
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Key Words

SERVQUAL ; Service quality ; Post Office ; Factor analysis

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ID: 354719

Patient satisfaction and consumer behavioural intentions: An outcome of service quality in health care services / Murti (Arjun) etc.

Murti (Arjun) etc.	Journal Article
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Key Words

Patient satisfaction ; Service quality ; Behavioural Intention ; Health Care Service ; Private Hospital

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ID: 355169

Service quality and re-visit intention: A comparative study of charitable and corporate hospitals / Saini (Gordhan K.); Matta (Jasmeet K.)

Matta (Jasmeet K.)	Journal Article
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Key Words

Health Care ; Service delivery ; Customer satisfaction ; Service quality ; Re-Visit Intention

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ID: 351945

Service quality from a resource-nased perspective for innovations in the Indian banking industry / Dubey (Suchi); Alam (Masroor)

Alam (Masroor)	Journal Article
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Key Words

Service quality ; Banking Service Sector ; SERVQUALINN Model

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ID: 353485

Service quality, customer (patient) satisfaction and behavioural intention in health care services: Exploring the Indian perspec / Murti (Arjun) etc.

Murti (Arjun) etc.	Journal Article
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Key Words

Patient satisfaction ; Service quality ; Behavioural Intention ; Health Care Service

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