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D'CRUZ (PREMILLA)
(3)
answer(s).
Srl
Item
1
ID:
352820
Hope to despair : The experience of organizing Indian call centre employees
/ D'cruz (Premilla); Noronha (Ernesto)
D'Cruz (Premilla)
Journal Article
0 Rating(s) & 0 Review(s)
Key Words
Business process outsourcing
;
Call centres
;
IT services
Export
2
ID:
356344
Incidence of interpersonal workplace bullying in India's ITES-BPO sector
/ D'Cruz (Premilla); Rayner (Charlotte)
D'Cruz (Premilla)
Journal Article
0 Rating(s) & 0 Review(s)
Key Words
Workplace bullying : ITES/BPO sector
;
Information technology service providers : Workplace bullying
;
Bullying : Workplace : ITES/BPO sector
;
Business process outsourcing companies : Workplace bullying
Export
3
ID:
317192
Organising call centre agents : Emerging issues
/ Noronha (Ernesto); D'Cruz (Premilla)
D'Cruz (Premilla)
Journal Article
0 Rating(s) & 0 Review(s)
Key Words
Call centre employees : Bangalore
;
Unorganised labour : Call centre employees : Bangalore
;
Labour : Call centres : Bangalore
;
Employees : Call centres : Bangalore
Export